Corporate standards

Promplast is developing and implementing a system of corporate standards, which is an integral part of our quality management system. The corporate standards and the quality management system are being developed in compliance with the requirements set by the international standard ISO 9001:2000.

The mission of PROMPLAST is to become a leading Russian company in the field of packing products in Russia and Europe by manufacturing modern high-quality closure products using the newest high-tech equipment.

This mission is to be achieved by practising the following principles:

Customer orientation: understanding and maximum satisfaction of customers’ needs, based upon study of domestic and foreign experience. Our task is to surpass customer expectations by supplying them with products of an increasingly good quality.

Employee involvement, responsibility and role of management: each employee in our holding has a deep perception of his/her role and influence on the final product quality and customer satisfaction. Product quality management shall be present at all life-cycle stages, from contract conclusion through delivery of ready-made products. All employees in the holding simultaneously act both as customers and contractors, and bear responsibility for the quality of their work before internal and external customers. The company’s management assumes responsibility for creation of proper conditions for development and implementation of the quality management system on the basis of international standards.

Process-based approach: all activities in the company shall be performed in coordination with the interrelated-process management system using available resources and aimed at creation of the added value for our customers.

Cooperation with partners: we build cooperation with our partners (customers, suppliers, all relevant organizations and individuals) on the basis of mutual cooperation, respect, and trust. We manage relations with our suppliers by selecting the most competitive manufacturers of high-quality goods and services. 

Favourable social and psychological climate: the relations between the employees and managers are built on the basis of respect, trust, justice, and recognition of achievements.

Continuous improvement: this is an important principle of our business. It is based upon high-tech complex of the world’s leading manufacturers and qualified personnel.

Our quality management system undergoes regular internal and external audit.